Why More Businesses are Outsourcing Their IT

Technology has made a staggering impact on the business industry and continues to produce results that thirty years ago were unfathomable.

Making versatile transactions and quick communication a reality, technology is one of the most pivotal tools for a business to reach a target audience and to optimize its efficiency.

If not properly maintained, technology not only limits the agency, but can jeopardize the company’s security.

With that in mind, it is vital to choose a proactive IT provider who can help install and maintain your business’s technology. You can either hire an IT professional to work in-house, outsource a reliable IT partner, or find a balance between the two to fit the unique needs of your company.

While there are pros and cons to each option, more businesses are outsourcing their processes in different ways. In 2019, 52% of businesses planned to outsource at least one professional process.

There are many benefits to outsourcing your IT as opposed to hiring an in-house professional, but we will discuss the highlights between these in specific categories.

1. Lower Overall Expense

Typically, medium-sized businesses require at least two IT staff for in-office help. With two extra salaried workers in your budget for payroll, health insurance, and other benefits, the costs of an in-house IT team can add up.

While you do pay a monthly fee for a Managed Service Provider (MSP), you do not have to house them, and they are able to provide for an array of needs in your company.

For instance, if an in-house IT employee is helping workers with their desktop problems, they may not have the bandwidth to focus their attention on other necessary duties.

An MSP can be a great option if you need a full IT team for a specific problem or project, giving you full access to an entire team of IT professionals with no hassle of vetting and hiring, and at a fraction of the cost you would encounter hiring a full in-house team. 

2. Better Access to Resources

Contracted IT professionals generally employ a large range of talented technical support, allowing them to provide resources such as 24-hour monitoring.

They also tend to have much more specialized expertise in areas covering a broad range of services that would be near impossible to find in just a few individuals composing your in-house team.

Outsourced IT professionals maintain their education to keep up with the quick progression of technology, so they continue to learn and stay up-to-date with any changes and advancements in technology.

With the remote technologies and capabilities available today, you can also search for the very best IT companies available with the specialized experience you need, even if they aren’t local to your area.

If you’re on the West Coast, you can still work with a Jacksonville IT company or a Managed Service Provider in Denver; you have the flexibility and capability to find an IT provider that will meet all your needs.

3. Lower Risk of Data Loss

In the first half of 2019 alone, 4.1 billion records were exposed from businesses due to data breaches. In order to effectively protect your business from everything from phishing scams to malware issues, having an MSP on board is essential because they have more on staff to help keep your protection strong and updated.

There are many types of data backup and storage, and knowing what plan to choose for your organization is something an MSP can help you with to stay ahead of any potential disaster.

With an experienced background, MSP professionals stay up to date on the latest developments in cybersecurity so they are well aware of the different scams and issues that can result in data breaches, and they have the technical knowledge to enforce the security of your company.

4. Time and Resources to Focus on Your Business

Contracted IT professionals put together a team of resourceful employees that you don’t have to hire or recruit yourself.

MSP services are equipped to work efficiently with multiple clients, so they are familiar with your day-to-day issues and are fully capable of maintaining your systems as well as repair them when there’s a problem. 

When you don’t have to be preoccupied by constantly dealing with IT issues, you can instead focus your time, attention, and resources on other areas of your business.