Benefits of Collaborative Intelligence in Business
Jordan Sudberg, pain management specialist, explains the benefits of collaborative intelligence in business. According to Sudberg, collective intelligence is “the ability for two or more individuals to work together and generate solutions and responses that would not have been generated as efficiently by either working alone.” Collaborative intelligence can be employed in a variety of settings. Here are some benefits of collective intelligence in business
1. Improvement of the workplace atmosphere
While working together, two or more people can alleviate stress, increase motivation, and reduce boredom and monotony in the workplace. As each team member has individual strengths and weaknesses, working together makes each person better suited to their role and increases teamwork.
2. Increased productivity
Working collaboratively allows people to take full advantage of their unique strengths while eliminating weaknesses. Whether it is sharing knowledge, information, or ideas, collaborative intelligence means everyone will work more efficiently. This can lead to increased productivity, which is essential in modern-day businesses where time is money.
3. Improved reputation for business
Collaborative intelligence also benefits businesses in terms of public exposure. People can become more flexible and improve their image by cooperating with others. This results in greater efficiency, money saved, and, ultimately, more profit.
4. Improved skills
The skills of collaborative intelligence allow one to work efficiently and effectively, subsequently enabling one to become more confident and self-assured. Self-assured individuals can handle any situation, which ultimately leads to increased satisfaction levels. It also makes collaboration a much more pleasant experience for everyone involved. In Sudberg’s opinion, “the best way for people to improve their skills is by working collaboratively with others.”
5. Increase in brand loyalty
Collaboration increases the brand loyalty of customers. For example, when a customer finishes their purchase at a store, they will often ask for recommendations regarding their purchased products. Seeing that other customers also purchased products that were praised by many allows the customer to feel more confident in their choices by reinforcing what they already know about the product.
6. Shared responsibility
Shared responsibilities in collaboration mean that each team member is equally responsible for what is done and how it is accomplished. The responsibility shared by all team members leads to a greater understanding of why things are done a certain way, creating more enthusiasm.
7. Better communication
Collaborative intelligence improves communication between people who work together at any time and place. Communication can be accomplished in many different ways. For example, the conversation can occur in a group, one-on-one, over the phone, or online. With collaborative intelligence, it is often easier to work with others as you are not just relying on words but also your nonverbal communication.
8. Collaborative decision making
Collaborative decision-making means that each group member has input into what is being decided and how it is being done; this creates more options and leads to more creative solutions. Jordan Sudberg suggests that this collaborative decision-making creates “an environment where people feel comfortable to ask questions and express ideas without being judged or ridiculed.”
By increasing a team’s efficiency and allowing for the combining of skills and abilities, collaborative intelligence has many benefits for businesses; it is an essential tool for efficient decision-making.