COVID-19 has changed the way the world has operated in a huge way this year. The pandemic has led to restrictions such as lockdowns and quarantine rules, as well as masks and social distancing wherever you go.
Many restaurants and other businesses have had to close their doors this year, but other restaurants have worked hard to make the most of the situation and try to stay open. Those that have, try to provide the same experience that people eat out for, despite all the new rules.
Your restaurant needs to make eating out an easy, pleasurable experience, rather than one that feels tense and rushed. If you choose to add an online ordering app string to your bow, you’re going to be able to entice new customers to eat at your restaurant- even if they cannot dine in for a while.
People can still enjoy restaurant dining throughout quarantines and lockdowns, and the best way to do it is with a sophisticated online ordering app that offers customers the service they need.
Here are some of the ways you can encourage your customers to enjoy restaurant dining during COVID-19.
If you have a mobile website optimized to the smartphones your customers are using to order, having an online ordering app makes your life- and theirs- easier.
The experience of restaurant dining starts from the moment that they order, and you can make it easier with the downloadable app you create, so they don’t have to touch physical menus that may carry germs.
You can also implement ordering online so that you receive the customer’s order before they arrive. This means that all you have to do is direct them to a table- socially distanced, of course.
Online ordering during COVID is also smart for in-restaurant dining; it allows for easy contactless payments and delivery to their door.
If you are allowing people to order online, then curbside pickup is the socially acceptable way for your customers to collect the food they’ve already ordered and paid for.
You could notify them of a pre-assigned parking spot to ensure that they are aware of where to wait for their food, which can be brought out by an employee(with masks on, of course!).
Socially Distanced Dining In
Assessing the size of your restaurant is important to creating a covid-friendly dine-in experience. A good option is to remove some of the tables to make the space as socially distanced as possible.
If you have tables spread out, you can ensure that your customers are comfortable, with enough room for your wait staff to move around, too. For everyone’s safety and protection, sneeze shields can be set up at the counter or even on the tables.
Restrictions regarding dining may shift a lot in the coming months, but if you can keep your restaurant flexible to fit your customers’ needs, it’s the best thing that you can do. You can also check out McDaid online pharmacy for all of the COVID supplies and essentials that you will be needing when you’re heading out.
Online ordering apps allow you to more efficiently deliver to your customers’ houses. Your customers could choose the option for “leaving it on the doorstep” and a text on arrival. This will keep your drivers safe as well as ensures that your customers receive their order.
Buying Gift Cards
With an online ordering app, you can provide customers with the option to buy and use digital gift cards, as well as send digital or physical gift cards to friends or family to encourage more orders and business to your restaurant.