Rethinking Employee Experience Approach

Rethinking the Approach to Employee Experience

It is no secret that the employee experience is essential. It has been proven repeatedly that a positive employee experience leads to better business outcomes. But what does “the employee experience” actually mean?

Jonathan Osler, an educator who specializes in employee experience, says that it’s time for business managers to rethink their approach. According to Osler, there are three critical elements to creating a great employee experience: culture, environment, and leadership. Let’s discuss the elements!

What does employee experience mean?

Employee experience can be defined as the totality of an employee’s perceptions while at work. It includes everything from how their manager treats them to the layout of their workspace.

A positive employee experience can lead to better business outcomes, including higher productivity and lower staff turnover rates. To help you measure employee experience in your company and gauge their satisfaction, you may use employee feedback tools like the ones offered by Tivian. On the other hand, employees who experienced bias or discrimination in the workplace may seek legal assistance from law firms like

The three key elements of employee experience according to Jonathan Osler are:


A company’s culture is the set of shared values and beliefs that employees hold. Companies should have a transparent, unified culture that employees can buy into and relate to thrive. When employees feel like they share common values with their company, they’re more likely to be engaged and productive.

How does culture create a great employee experience?

Culture is vital in creating a great employee experience. A strong culture can also help attract new talent and keep current employees happy.


The environment of a company includes everything from the physical space employees work in to the tools and technologies they use. It’s crucial for companies to create an environment conducive to productivity. This means providing employees with the right tools and giving them enough freedom to be creative.


The leadership of any successful company sets the tone for the entire organization. They are responsible for creating a culture and environment that supports employee productivity. Leaders need to be open to feedback and be willing to make changes when necessary.

How does leadership create a great employee experience?

Leadership is essential in creating a great employee experience. Good leaders can create a positive culture and environment while fostering open communication with their employees.

Creating a great employee experience

How can business managers go about creating a positive employee experience? Here are a few tips:

-Define the company’s culture and make sure it aligns with your employees’ values.

-Create a productive environment that encourages creativity and innovation.

-Make sure the leadership team sets the right tone for the organization and is open to feedback.

Benefits of employee experience to the business?

Positive employee experience in business will, without a doubt, yield several benefits. some of them include:

-Higher productivity

-Lower staff turnover rates

-Attracting new talent

-Reduced costs associated with replacing employees

Creating a great employee experience is essential for any company looking to improve its business outcomes. By considering the three key elements of employee experience, business managers can create an environment that supports productivity and encourages employee engagement. Jonathan Osler‘s insights provide a valuable perspective on rethinking the approach to employee experience.