Tech trends in business start to become apparent when more and more companies across the globe use the same products or services for convenience. It’s essential to look out for tech trends not to be left behind in terms of technology progression and the benefits of their application within your business, be it financial, time-saving, or improving on the customer experience journey. If you need innovative tech solutions for your business, then you might want to try the digital media solutions offered by Epsilon.
Artificial Intelligence
Artificial Intelligence, or AI, is becoming rife within business functions and for excellent reasons. A hot topic in recent years, AI shows no sign of slowing in popularity, and its implementation can apply to various scenarios offering many levels of benefits.
From automating a previously manual task such as data entry, saving employees time and therefore money, right through to chatbots which offer a more significant and more personalized customer experience. Whether a small business or a large enterprise AI is a huge tech trend that all can use.
Managed IT Services
Managed IT Services has been around for a long time, but perhaps with the Covid 19 pandemic, it has become more apparent how booming this tech trend is. No longer do you need to zip over to the IT department on the third floor for help, only to find no one in the office on that day.
Managed IT Services offer a scalable solution to all businesses; IT needs no capital outlay and fixed monthly costs, making this a solution that can easily fit within your budget. From disaster recovery benefits right through to swift expert remote assistance, managed IT services are certainly thriving in today’s tech world.
Contactless Business Transactions
Covid 19 changed everything about how many businesses carry out their transactions, with contactless options being at the height of popularity despite lockdown restrictions easing for most of the globe.
From introducing the added additional method of selling business wares online to moving over ultimately. Whether an eBay store is created or a whole e-commerce site is drawn up, you have a great reach of business at your fingertips by increasing buying options.
Stores that have only ever used cash as a payment option pre-Covid 19 have also found themselves looking into the use of card machines, jumping on the contactless payment tech trend.
Contactless Deliveries
Much like contactless business transactions, contactless deliveries are also becoming increasingly popular. From the use of Electronic Proof Of Delivery (EPOD) scanners to collection points such as Amazon Hub Lockers, signatures are no longer required. The risk of viral infection is minimized as drivers no longer need to contact the customer physically.
Remove covid 19 from the equation, however, and you still have a super convenient method of delivery here, which is why contactless deliveries are a tech trend that your business needs to look out for.
Social Media Advertising
Social media advertising is a no-brainer right now. SM is exploding in popularity year on year, platform by platform. Targeted advertising on social media will pretty much guarantee a better reach than advertising in the local newspaper. Still, more importantly, you will be reaching those who should have a particular interest in your business in general.