Don’t let those crazy storm chasers make you think there isn’t a reliable roofing contractor left out there. You actually can have your pick of plenty if you know where and how to look.
In the following article, we’ll be sharing a dozen tips that you can put to use right away. These will all but guarantee that you find the right person for the position. Let’s get started!
1. Make Sure They Have Ties to the Community
Unfortunately, the supply of reliable roofing jobs usually outnumbers the number of reliable contractors who will be aiming for the business. That means the crafty ones can drown out the good ones if you’re unsure of where to look.
The best place to start looking is in your own community. Now, what could we possibly mean by that? Aren’t even the national companies “in your community”?
Well, yes and no. They may have a physical presence there through the contractors they hire, but there won’t be any actual stakes. For that, you want to hire someone local who cares about making your community a better place.
2. Avoid Jumping at Price
Another thing to remember when hiring a roofer is to not base your decision solely on price. It’s easy to lowball another company if you don’t plan on putting in the same amount of resources and effort to doing the job right.
Make sure you get multiple quotes and that each quote is an apples-to-apples comparison. If you can still go with the cheapest price after you’ve done that, checked references, etc., more power to you. However, it’s not a good idea to focus on that alone.
3. Tell the Opportunists to Pound Sand
We’ve already made mention of storm chasers. These are the individuals who stroll through neighborhoods after a bad storm and roll out a slick sales pitch about why you have to get them to do a “free assessment” right away.
Of course, they’re always going to find damages that have to be addressed immediately. They also may tell you they will “handle everything for you” when it comes to your insurance company.
Don’t let them. File the claim yourself if one is necessary, let your company’s adjuster look at it, and pay your deductible. Otherwise, you could be looking at a company that attempts to inflate roofing contractor costs at your expense.
4. Get the Scope of the Deal in Writing
Another thing to remember when hiring a roofing contractor is that you are entering into a contract. A contract is enforceable by law. Make sure the company you hire means business by getting everything on-the-record and in writing.
5. Say Goodbye to Bad Communicators
Some contractors are notorious about telling you when they’re going to get something. Then, before you know it, you’re calling them about a missed appointment.
Even the best companies will experience occasional weather delays. It’s the company that promptly and professionally communicates this to you that deserves your business. The minute a company fails to keep its word and fails to communicate that in advance, you need to get rid of them.
6. Ask Others About Their Experiences
Touch base with neighbors, family members, co-workers, and anyone else in the community to whom you have access. Ask them about their experiences with the company you’re thinking about hiring.
They may not be able to help you with direct information, but they could end up knowing someone who knows someone that can give you the answer you’re looking for. Bad experiences spread like wildfire, so you shouldn’t have to look for long.
7. Explore Web Reviews
These are not foolproof, nor are they a good replacement for referrals and firsthand experience. That said, you can learn a lot about a company from what you read on sites like Yelp and Facebook.
First of all, you can learn of legitimate issues the company is having when you see more than one complaint about the same service issues. Secondly, you can see the professionalism of a company at work in how they respond to negative reviews and what they do to rectify any problems.
Just be careful. Some reviewers use these websites as weapons to grind a personal ax. That’s why you should always look at a preponderance of the reviews rather than one or two.
8. Check Out the Company on BBB
The Better Business Bureau website is another great resource for checking to see how long a company has been in business, what its overall score is, and what specific grievances have been entered against it. The BBB site is a free resource that’s regularly updated and even has its own roofing contractors section.
9. Understand the Terms of Your Warranty
You should first know what warranties will come with the materials and installation. If you have a chance to purchase an extended warranty, do so. You want to make sure the work holds up for at least a standard length of time.
10. Know Your Materials
Familiarize yourself with the materials the roofing company will be using. If you’re not confident in your own abilities, ask a friend to check out said materials with you to ensure the company isn’t cutting any corners. Here are the six best materials to choose from.
11. Never Let Them Pressure You
Pushy salespeople should be swept into the dust bin of history by now, yet many of them turn up promising to fix your roof after a storm whether you like it or not. That’s at least the approach they use.
If you get house visits after phone calls after house visits, then it may be time to confront them directly. If that doesn’t work, consider filing a complaint with your police department and BBB.
12. Ensure They Are Licensed and Insured
Before letting anyone even think about doing work on your home, check with your state’s licensing board and ask for insurance verification. You want to be sure the company will be held financially accountable if they can’t deliver on their promises. You also want to ensure any on-the-job mishaps don’t unexpectedly hit you in the pocketbook.
Follow These Tips for a Truly Reliable Roofing Contractor
We hope this look at finding a reliable roofing contractor was an eye-opening one. Good luck in your search! For more information on hiring the best service provider, check out some of our related posts.